Continuity Client Case Studies

To help you understand what Continuity could achieve on your behalf, take a look at the examples from our satisfied clients below:

 

TCN (Take Care Now Ltd)
Increasing the quality of patient care through IT.

The Challenge

TCN (Take Care Now Ltd) is a UK-based independent healthcare provider working in partnership with the NHS to provide efficient and cost effective healthcare services.

 

In order to increase the quality and efficiency of patient care, the company was keen to invest in the most comprehensive IT and communications to support the delivery of its services. TCN looked to Continuity to provide a cost effective solution that provided a reliable source of expertise whenever the organisation needed it.

 

The Solution

Continuity was able to offer TCN software advice from a clear and objective viewpoint. This is because Continuity is an independent, supplier neutral expert.

 

We recommended the implementation of HMS MediCall© and communications; a platform of computer programming that uses a unique reporting and statistical package. This was the best choice for TCN because it provides immediate access to workflow levels, thus enabling TCN to monitor its use of resources to maintain an efficient and responsive service. Since the installation of the new software, Continuity has adapted to the wider visionary work TCN wishes to achieve and regularly offers strategic IT guidance, with a hands-on, pragmatic approach.

 

The Result

“ TCN has been quoted in the National Audit Office Review as being one of the lowest cost-per-head Out of Hours (OOH) providers in a rural location and Continuity has been an integral part of this achievement. The company’s broad experience of ICT platforms and business processes underpins the design, flexibility, development and delivery of TCN's services and provides a solid base for any eventuality. TCN now has a clear understanding of where it should be going and of how IT helps and supports the development of the business.”

 

David Cocks, CEO of TCN