Continuity Client Case Studies

To help you understand what Continuity could achieve on your behalf, take a look at the examples from our satisfied clients below:

 

The Peabody Trust

The Challenge

The Peabody Trust was founded in 1862 by an American merchant banker, George Peabody, to provide housing and support to various charitable schemes for people in need in London. Today the Trust is registered with the Housing Corporation and is a member of the National Housing Federation, as well as being a registered charity. With nearly 150 years’ experience of providing homes and delivering a broad remit to tackle poverty in London, the Peabody Trust is well placed to support thriving communities by providing excellent homes, top class services and innovative community regeneration projects that make a difference to individual lives and to neighbourhoods.

 

The Trust identified weaknesses in some of its business processes which, if rectified, could streamline the organisation and make it more cost effective. Finding someone who had the expertise to advise and guide the Trust in the implementation of strategic business practices proved difficult however, as many of the third parties it approached could not offer appropriate levels of experience.

 

The Solution

Continuity possesses a wealth of experience that can be applied to many business areas, in both private and public sectors. It used this experience in conjunction with a PRINCE2 accreditation in project management, to offer the Peabody Trust a process-based approach; focusing on delivering results in line with the organisations’ objectives.

 

Not only did Continuity introduce the relevant outlines of PRINCE2 management processes to the Trust, it also mentored staff in how to put those processes in place, whilst simultaneously researching particular areas of the business and identifying where improvements should be made. In a period of subsequent management change in terms of both processes and structure, Continuity was able to offer the Trust its expertise; enabling it to make the necessary changes with confidence.

 

The Result

“ Continuity has provided us with the necessary tools to improve skills and enhance performance. Their service has proved invaluable and during a period of readjustment, the support we received kept disruption to a minimum.”

 

Chris Hart, Assistant Director of IT for the Peabody Trust